We’ve got you covered
As a business owner, the last thing you want is for your tools to get in the way of getting your work done. After all, having your computers go down doesn’t help you make the money you need to pay your bills and achieve your goals. At Small Type, we understand your needs and we’ll make sure you stay up and running so that you can get back to your work without worrying about downtime.
How does Small Type’s Network Management work?
Our Network Management services start with an in-depth consultation where our staff will study your current environment and prepare any necessary upgrade plans or equipment installations you may need. Once you approve the management plan that will be provided to you, Small Type will take over the day-to-day management of your computing environment. We provide proactive monitoring of your systems to detect failures before they happen, minimizing unexpected downtime. Your Small Type consultant will also function as your first-level support provider, in effect becoming your dedicated helpdesk. This frees up your employees to accomplish tasks while we solve any issues they may have. In a situation where vendors need to be contacted, we will coordinate their support efforts and provide on-site service as required.
How does Network Management help my business?
Using Small Type’s Network Management is like having your own IT department without having to hire any employees. Your business will benefit from having skilled consultants on call to handle any technical issues or general needs that may arise, and our proactive monitoring will help eliminate equipment failures or software issues that may prevent you from getting work done. In addition to those benefits, a Network Management contract with Small Type allows us to tie together multiple services to provide you a complete IT package that can cover your support, backup, and connection needs without the expense of multiple vendors or unnecessary technician hours. At the end of the day, if you’d rather spend time doing what you want to do instead of on the phone with support, our Network Management is for you.
What if my business is too small / too big for Network Management?
Don’t worry—there’s no such thing! Businesses ranging from sole proprietorships to large enterprises can benefit from Network Management services. Just think about it: if you’re working for yourself, do you really have the time to spend three hours on the phone with a call center when your printer won’t work? Let us handle it for you and invest that time in growing your business. Large companies benefit just as much. The money you save on an in-house helpdesk and IT staff can be reinvested in corporate growth or simply a raise for your staff. Our largest companies often augment a single on-site technician with our Network Management services, coordinating basic tasks like changing passwords with our more advanced offerings. Or, if you’d prefer, we can provide you with a dedicated consultant to handle your individual IT needs at a competitive rate.
How can I find out more?
Simply contact us for more information or to start the analysis and quoting process. Our consultants are ready to help meet your IT needs.